More Support for PALM Workers in Australia

The Governments of Fiji and Australia are strengthening support for Fijian workers participating in the Pacific Australia Labour Mobility (PALM) Scheme, with a renewed focus on worker welfare, stronger oversight, and closer cooperation between both countries.

Speaking at the 5th Stakeholder Engagement Workshop, the Minister for Employment, Productivity and Workplace Relations, Agni Deo Singh said the government has a responsibility to ensure the welfare, dignity and rights of workers are protected throughout their employment journey under the programme.

“Since assuming office, the Ministry has implemented several improvements to the pre-departure orientation programme and strengthened ongoing support systems for workers once they are overseas. Annual visits and conversations with workers, employers and stakeholders have proven very effective,” Singh said.

A key development has been the appointment of Country Liaison Officers (CLOs) to assist workers overseas. Four CLOs are now stationed in Australia while one has been appointed in New Zealand.

“These officers play a crucial role in safeguarding the welfare of our workers abroad. Every worker is provided with the contact details of the Country Liaison Officers before departure so that they have direct access to support should they need assistance,” he added.

The Ministry has also expanded engagement with Australian agencies including the Department of Employment and Workplace Relations (Australia) and the Department of Foreign Affairs and Trade (Australia), as well as diaspora and community groups such as Community Connect.

According to Singh, increased collaboration and regular visits have helped improve monitoring of employment conditions and address worker concerns.

“We are seeing improvements in employer compliance with minimum standards, more reasonable deductions, better housing and accommodation arrangements, and an overall improvement in working conditions for our workers,” he said.

The Ministry is also emphasising financial responsibility among workers, encouraging them to manage their earnings wisely and support their families back home.

“Many workers are now returning home having built houses, started small businesses, and supported their communities. These success stories demonstrate the real potential of the programme when it works well,” Singh said.

Despite the progress, the Minister acknowledged that challenges remain, including cases where employers attempt to shortchange workers, impose unfair deductions, reduce working hours, or provide substandard accommodation.

“Our workers deserve to be treated fairly and with dignity. Just as foreign workers in Fiji are subject to the same laws and protections as local workers, we expect the same standards to apply to our citizens working abroad,” he said.

Singh added that the government remains committed to strengthening the programme through continued dialogue, improved monitoring, and closer collaboration with stakeholders.

“This workshop provides an important opportunity for reflection, learning and setting new targets. By sharing experiences and working together, we can continue to improve the programme and ensure that our workers receive the protection and support they deserve,” he said.